Contacting Us

As the Novel Coronavirus (COVID-19) outbreak continues to spread it’s understandable that businesses are concerned throughout the UK and the World.

Apologies if you haven’t been able to get through to our dedicated phone lines due to increased call volumes. Please bear with us at this busy time and we will answer your calls as soon as possible. Alternatively please email support@niceic-and-elecsa-insurance.com.

If you do need to make a claim please consult your policy wording for you insurers contact details.

We have created a dedicated Coronavirus Resource Center where you will find all of our guidance relating to the virus. This area is updated as we release new content. You will also find a section that details some of our frequently asked questions.

Latest News

FEEFO Review Competition

24th May 2021

As a thank you to all customers that leave us a review via Feefo between 24 May and 31 August 2021, will automatically be entered into a lucky draw to…

Account Migration - Password Reset

22nd February 2021

As an existing NICEIC or ELECSA policyholder your current policy documents will automatically be available under your new account, however for…

Customer Portal

22nd February 2021

We’re currently in the process of upgrading our online portal for existing insurance customers. The new portal, with its improved functionality, will…

Seasonal Opening Hours

21st December 2020

Please click here to view our seasonal opening hours