Customer Services

Whatever you need help with regarding your insurance – from your policy documents, to a change in your circumstances, or a general enquiry. Call 0333 015 6629.

Our online portal for existing insurance customers is currently undergoing some maintenance. We will be back up and running shortly.

Thank you.

Latest News

FEEFO Review Competition

24th May 2021

As a thank you to all customers that leave us a review via Feefo between 24 May and 31 August 2021, will automatically be entered into a lucky draw to…

Account Migration - Password Reset

22nd February 2021

As an existing NICEIC or ELECSA policyholder your current policy documents will automatically be available under your new account, however for…

Customer Portal

22nd February 2021

We’re currently in the process of upgrading our online portal for existing insurance customers. The new portal, with its improved functionality, will…

Seasonal Opening Hours

21st December 2020

Please click here to view our seasonal opening hours